Hilton Garden Inn Lompoc

After having a bad experience at Embassy Suites next door, I came here hoping for a better stay. This was so clean, the staff was friendly and helpful and the rooms were comfortable. The restaurant downstairs was also lovely and Reina put up with me asking for 100 things but was such a pleasure and happy. I am grateful to have found this wonderful hotel and will stay any time I am in town. Thank you!

The hotel itself was very nice. Breakfast options were meh... I'd much rather have had a continental breakfast than cook to order options that were trying too hard to be unique. My chief issue and why I am only giving one star overall is that there was a mix up in my reservation and I wound up getting charged a no show fee. I get it, that's fine, but I asked when I arrived to the hotel and was told by the staff they'd speak with the manager for me, then when I left the desk staff stated that it was taken care of and yet nothing had been refunded. I called the hotel to ask about it after my stay and they stated they would have a manager call me. I never received such a call. I honestly don't believe that anyone I asked did anything. It's one thing to be told no, it's another to have multiple people commit to having a response for me and not hear one. Leaving thinking things were taken care of then finding out as I submitted my expenses that the weren't was an unpleasant surprise in an already stressful trip. From what I'm told by others, the Embassy Suites across the street is a better place to stay.

If you're planning a visit to Solvang, I highly recommend staying at this location if you have a car. The comfort and prices here are great. We were able to get a clean and quiet room that easily accommodated three people. The staff at this location is fantastic. They were all very friendly and helpful, especially Raul, who assisted us in charging our car via a wall outlet when the hotel’s charging station was occupied for the entire night, and another was broken. Additionally, the downstairs bar is great and offers reasonably priced drinks and food.

We stayed here for a night and all of us loved every bit of it. We actually moved over from Embassy Suites across the street after staying there a night - that place sucked, was like a cheap motel. This Hilton Garden Inn seems new: rooms, bathrooms, lobby were all clean and had a modern look. They have 3 Tesla chargers which the hotel should monitor as people leave cars for long periods and not giving others opportunity to charge. I would definitely stay here again when in this area.